Front Office Staff is a live receptionist service that provides our clients with top quality receptionist answering from 8:00 A.M. to 5:00 P.M. Monday through Friday.
Front Office Staff
Front Office Staff is a live receptionist service that provides our clients with top quality receptionist answering from 8:00 A.M. to 5:00 P.M. Monday through Friday.
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Franchise Costs
Cash Investment: $9,500
Investment Range: $9,500
Franchise Fees: n/a
Franchise Benefits
Training & Support: Yes
Financing Available: Yes
Industry Information
Industry: Personnel and Staffing Franchises
Franchise Units: n/a
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About Us
Front Office Staff® is a live receptionist service that provides our clients with top quality receptionist answering from 8:00 A.M. to 5:00 P.M. Monday through Friday. We do business-to-business services focusing on inbound and outbound calls, and appointment scheduling for our clients. We have dedicated and well trained customer service representatives that are able to consistently provide excellent call handling services in a timely and cost effective manner.
Whatever the client's customer relation goals are: general information requests, call transfers, and scheduling appointments, Front Office Staff® has the people and the expertise to professionally service those needs.
Front Office Staff's keys to success are:
Keeping close contact with clients and establishing a well functioning long-term relationship with them to generate repeat business and obtain a top notch reputation.
Establish a comprehensive service experience for our clients that include: consultation, progress reports, and quarterly client feedback questionnaires.
Front Office Staff® is also recognized as a High Performance Workplace by the State of California's Employment Training Panel (ETP). ETP is a business and labor supported state agency that assists employers in strengthening their competitive edge by providing funds to partially off-set the costs of job skills training that is necessary to maintain high performance workplaces. California’s ETP is a performance-based program, providing funds for trainees who successfully complete approved training programs and are retained in well paying jobs for a specific period of time.
The program is funded by the Employment Training Tax paid by California employers, and targets firms threatened by out-of-state and international competition. Since its inception in 1983, the ETP program has provided over $1 billion to train more than 700,000 workers in over 65,000 California companies. Employers match training funds awarded through ETP contracts, making these projects true public-private partnerships.
We at Front Office Staff® are happy to announce that we are expanding the business into the world of franchising. Our research has shown:
Small business owners are becoming increasingly aware of the need for immediate contact with first-time or repeat callers.
Many first-time callers that connect directly to voice mail will hang up and call a competitor.
Small business owners wish to outsource their answering and scheduling needs so sales opportunities are not missed.
Franchise Team
PowerHouse Franchising We have contracted with PowerHouse Franchising (www.phfranchising.com), one of the leading domestic and international regional franchise consulting and development firms, to help us manage, sell and support our regional franchise opportunity. Ren Waters, Dan Durney and Elza Gennicks are leading the efforts to both develop and support our franchise organization through sales, marketing, training and post sales support.
Michael Seid and Associates We have contracted with Michael Seid and Associates (www.msaworldwide.com), one of the country’s leading domestic and international franchise advisory firms, to help us franchise the existing business. Kay Ainsley, Managing Director, and her team will help us with the design of support systems, operating procedures, manuals and training programs.
Gray Plant Mooty We have also contracted with Gray, Plant, Mooty (www.gpmlaw.com), one of the country’s leading franchise and distribution practices that serve franchisors in regional, national, and international markets. Gaylen Knack and Max Schott, II, both Principals, and their team will assist us through every legal step, from the initial construction of franchise filing documents to the legal filings and agreements.
PLEASE NOTE DISCLAIMER: This brand page has been paid for by Front Office Staff. Content within
this page that is paid will showcase a Sponsored icon. This means the brand has engaged Franchise Clique
to write the content. Content without the Sponsored Icon is either aggregated media placements the brand earned or
content the brand has created on its own. Questions can be sent to info@franchiseclique.com. This
information is not intended as an offer to sell, or a solicitation of an offer to buy, a franchise. It is for
information purposes only. Currently, the following states regulate the offer and sale of franchises: California,
Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South
Dakota, Virginia, Washington, and Wisconsin. If you are a resident of or want to locate a franchise in one of
these states, we will not offer you a franchise unless and until we have complied with applicable pre-sale
registration and disclosure requirements in your state.
