About Wireless Zone®

Since our humble beginnings in 1988, Wireless Zone® franchisees have been providing award winning customer service to local communities across America. What started as the innovative idea of “The Car Phone Store”, evolved into the Wireless Zone® franchise system - technology centers that sell solutions to keep customers connected and productive. The Wireless Zone® franchise system is the largest independent, carrier-exclusive, wireless retailer in the country partnered with Verizon.  Calling our relationship with Verizon a strategic partnership somehow does not do it justice. A more accurate description would be a highly sought-after, invaluable advantage from the country’s most advanced wireless technology carrier.

Today’s Wireless Zone®

You might say that technology is what keeps the Wireless Zone® relevant, customer service is what keeps us a step ahead.  The backbone of The Wireless Zone® franchise system is our wonderful franchisees that follow a proven system every day and serve their communities.  Our model is an exclusive carrier model instead of multi-carrier because of the benefits exclusivity brings to our franchisees, their customers, and our organization. Going with a single carrier, Verizon, allows our franchisees to carry reduced inventory, receive preferred services from our carrier, and present to our customers an expert level of knowledge about the products and services we offer.

When you combine the technology exclusive to Verizon, with almost 30 years of experience in the wireless industry, you get the Wireless Zone® franchise system – an unmatched asset for franchisees and an unrivaled experience for customers.

Why a Wireless Zone® Franchise?

The average person checks their smart phone 46 times a day or 8 billion times a day across America.  Phones, tablets, and portable internet devices are not just a way to communicate – these devices are now our life lines and customers are updating them daily.

Slightly intimidated by the thought of keeping up with this technology? Don’t be. Making sure you know everything you need to know is our job.  We stay abreast of all industry advancements, and provide ongoing technical and sales training programs for you and your employees.  That’s why your franchise experience begins at the Wireless Zone® University in Rocky Hill, CT. Here, you’ll be exposed to all aspects of sales, business and technical training in addition to a hands-on, in-store training session.  But it doesn’t stop there.

Perhaps one of the biggest benefits to being part of a franchise system is the infrastructure of not only the that initial training program and support, but also the ongoing training and support. Remember, at any given time there are hundreds of Wireless Zone® franchisees around the country experiencing the same challenges and successes that you are, so know that with the Wireless Zone® support system you will never be alone. 

Additionally, each franchisee has a dedicated field support staff that will make regular visits to your store, ensuring that every aspect of your business is optimized for success.  You will have access to build-out solutions, purchasing power and distribution systems, integrated marketing solutions, online marketing presence and viability via public relations. 

Wireless Zone® Qualifications

After franchising for almost 30 years, we’ve learned a thing or two about what it takes to be a successful franchisee within the Wireless Zone® franchise system.  But the thing is, it’s not just one or two things we’re looking for – it’s a combination of skills, attitude, ambition and sheer determination.  In other words, the key to franchise success is a mixture of intangible and tangible attributes.

Intangible attributes like an understanding of retail environments, a willingness to get involved in the community, a customer service philosophy, the ability to adapt to change and follow a proven system to name a few.  And tangible attributes such as a desire to control your own destiny, benefit from your hard work, to better your community and the lives of your employees, and a sincere belief in the wireless industry. 

A franchise system is only as good as each of its individual franchise owners. For this reason, we are selective in choosing those candidates whom we truly believe will contribute to the strength of our growing system.