A winning new retail format for business success As a True Value retailer, you have a competitive advantage — the independence to build a new business your way with a store format designed to win customers in your marketplace. The flexibility to control your own business Independence — Choose from options and programs that offer freedom to establish your own retail identity. Flexible store formats — Small, medium and large formats allow you to create a store plan that works for you. Store-within-a-store merchandising — 10 core product categories offer more than 250 classes of merchandise to help make your store a destination for small home improvement projects. Regional customization — "Plug and play" optional assortments allow you to carry categories relevant to your store size, customer base and location. A compelling shopping experience for customers Easy to shop — Well lit and easy to navigate with merchandise that is attractively displayed and highly visible. Well stocked — A quantity and selection of merchandise that meets or exceeds customers' expectations when completing small home improvement projects. Female friendly — Updated decor, departments and assortments are designed to attract and build a loyal female shopper base. Consistent store experience  — Consumers can find quality products and services no matter which True Value they shop. Open a new store with a minimum of 5,000 square feet to a maximum of 20,000 square feet of True Value-related space.

The support you need to be profitable at retail

With visual merchandising solutions, online marketing planning, point-of-sale systems and productive inventory, True Value offers the resources and support to reach your market and build your business.

Support services include:

Field-based retail consultant — Rely on the expertise of an experienced point of contact dedicated to helping you grow your business with an understanding of your region and market.

Responsive customer service team — A knowledgeable support team is available to answer questions and keep you informed of new programs, promotions and services.

In-store technology — The latest point-of-sale and back office management systems provide the support to better manage your business and plan future growth.

Customer-focused logistics — True Value's logistics operations include a network of 12 regional distribution centers nationwide to efficiently meet the diverse, high volume shipping needs of its retailers.

Training and education — Keep informed with business-building strategies, seminars and True Value University's comprehensive online learning programs to stay competitive in today's changing retail environment.

Marketing -— National advertising and public relations provide the support to create awareness and generate traffic and sales. Flexible circular, loyalty and other promotional programs support your local marketing efforts.

Local store marketing guidance — Our easy-to-use, interactive online marketing tool is designed to help you develop a local marketing plan that's right for your business to drive sales. You also can take advantage of online ad builder newspaper templates to fit your local needs.

Membersonline.com — Our True Value retailers-only web site is designed as a hub for corporate resources, product information, secure order placement and much more.

Consumer Web sites — TrueValue.com, StartRightStartHere.com andTrueValuePaint.com deliver project information along with tips and instruction to drive DIY customers to your store.

A store experience that exceeds customer expectations

Our locations span from cities to small towns. Our stores reflect all sizes. Whether start-ups or multi-generational businesses rooted in the community, our retailers share a common commitment: to deliver a compelling shopping experience with an inviting, well-stocked store and superior customer service.

Our independent retailers offer categories and assortments based on what they believe best meets their local customers' needs. This allows customers across the country to shop any True Value and receive the expert advice, products and inspiration they need to complete their small home improvement projects.

Are you interested in business opportunities with True Value? Get information about opening a new store or converting a competitor store.